News of exploding Dell laptops have been popping up every now and then for the past few weeks. What appear to be mere mishaps of a handful of consumers turn out to be defective batteries affecting at least 4.1 million laptops.
With today’s announcement for a major recall, it marks what is said to be “the largest safety recall in the history of the consumer electronics industry”. It is for specific models of laptop batteries that are shipped between April 2004 and July 18, 2006.
If you are holding on to a laptop battery that is shipped between these dates, do give the Dell Battery Replacement Hotline (1-866-342-0011, weekdays 6:00AM – 6:00PM, weekends 9:00AM – 6:00PM) a call. Alternatively, visit their newly launched DellBatteryProgram.com website, which contains information to check if your battery is indeed defective. Do it now before your laptop becomes as the one pictured above.
August 15th, 2006 at 9:13 pm
Thanks for posting the recall information on your site. If others are interested in first-hand information and background on Dell’s actions, here’s a link to the Dell blog
http://www.direct2dell.com/default.aspx
August 15th, 2006 at 9:18 pm
My pleasure, Richard. Thanks for dropping by and also the link.